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      {{selectedKm.description}} Miles Miles Update Miles
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          COVID-19 EMERGENCY CONTAINMENT MEASURES


          Following the UK Government advice issued on the 23rd March 2020, our Retailer network is working responsibly within their communities and complying with the advice to protect against the Coronavirus outbreak. As such, whilst all showrooms are now closed a number of authorised workshop remain open.

          WHAT WE ARE DOING FOR THIS EMERGENCY
          Workshops that remain open will be operating at reduced capacity to provide support for emergency repairs and most importantly to provide a service to the NHS staff and those others who have been defined as keyworkers. Each workshop will have differing opening hours and will have adapted their process to meet the Government guidelines for social distancing.

          Our workshop locator has the latest information on opening hours for your nearest authorised workshop.

          Please note Roadside Assistance remains operational as normal.

          WHAT WE ARE DOING FOR YOU

          Our Customer Services are available for any queries you may have. Click here for the telephone numbers. You can also get in touch via the ‘contact us’ section of our Brand websites.

          We would like to reassure all of our customers with a manufacturer warranty, a MOPAR maintenance plan or extended warranty that will expire during the lockdown period or in the following month. In these instances, please contact our Customer Services Centre who will provide you with a case number and the expiry or the validity period of the services will be extended until the following month from the end of the shutdown. All bookings that have had to be cancelled during this period will be rescheduled.

          We thank you for your understanding during these unprecedented times.

          Contact our customer service                                                       Find the nearest Dealer
           

          My vehicle has not been used for weeks. Will I have problems when I want to use it again?

          Your vehicle was built according to the best quality standards. There are a few measures you can perform on your own that, if done, guarantee the maintenance and optimal operation of the components that are most impacted by non-usage.
          If you need assistance due to an emergency or a necessity, in compliance with the standards concerning the current health emergency, please contact an authorized service center in the FCA network that is open, where specialized MOPAR technicians can perform an in-depth check of your vehicle.

          How can I sanitize the cabin of my vehicle?

          The first step is to disinfect your hands, following the guidelines in force in your country.
          As for the vehicle, the general guideline is to clean using a moist cloth and an alcohol-based detergent (refer to the local requirements for the minimum alcohol %).
          Here are the areas that require the most attention:
          steering wheel, transmission, parking brake, seat covers, door panels, rubber or carpet mats, central console, door handles, electric window button panel, adjustment controls in general.
          When it will be again possible, please go to one of the authorized service centers in the FCA network (also without an appointment if you select one with the “Express Lane” logo) where it will be possible to have your vehicle sanitized completely and professionally.

          In this section you can find some useful tips and easy tasks to take care of your car on your own.

          Of course, the ideal condition is to keep your car in a garage - if possible - to protect it against atmospheric agents

          Paint : Clean the body to remove, in particular, bird droppings and spots that are potentially corrosive for the paint, as they can damage the painted areas

          Headlamps, rear lamps, glass, plastic and rubber parts : The same recommendations for the painted parts apply

          Profiles and gaskets : Check the door and glass gaskets to make sure that there are no small rocks or other foreign bodies trapped in them, as these can damage and impair the seal of the rubber profiles.

          Wipers : Due to inactivity and sun exposure, the wiper rubber tends to stick to the windshield, which damages it and makes it less efficient. To avoid this, if the vehicle permits it, leave them in a raised position or place strips or cardboard between the rubber brush and the windshield.

          When the vehicle remains stationary for a long period of time, the phenomenon called ‘FLAT SPOTTING’ could occur, which means the gradual flattening of the tyres due to the weight of the vehicle in the point in which the tread touches the ground. When restarting the vehicle, this can cause a slight vibration when driving that, usually, disappears after driving a few miles.

          Pressure: Keep the tire pressure at the correct value, referring to the requirements in the Owner's Handbook in the vehicle or by directly consulting the web platform https://aftersales.fiat.com/elum

          Vehicle movement : Occasionally move the vehicle from the point where it is parked, even just a little bit forward or backward, to change the point of contact between the tyres and the ground

          This is the components that permits the starter to start by means of a discharge of energy and that keeps the vehicle's electrical system active even when it is not being used

          Accessories and devices: Disconnect any USB pen drives or other devices from the USB ports and cigar lighters

          Anti-theft : If possible (vehicle guarded or garaged), close the vehicle manually using the key and not the remote control. This avoids the activation of the anti-theft device and the relative use of energy

          Disconnection : If possible for your vehicle (refer to the instructions in the Owner's Handbook), this is a simple operation that anyone can perform.

          "Disconnect” the battery by disconnecting the quick connector of only the negative pole.

          Charge maintainer : Alternatively, it if is possible (garage/parking space with an electrical socket) you can connect the battery with the battery charger from the MOPAR accessory line (https://b2b.moparstore.co.uk/) that, in addition to measuring the battery charge, periodically performs brief recharging phases to keep it always efficient.

          Use : Start and run the vehicle without moving it at least once a week for 15-20 minutes, keeping the engine RPM between 1200 and 2000. Make sure that the lamps and all the accessories are off during this period.
          Do not start the engine occasionally for a brief period of time letting it idle.

          Comprised of the fuel filler, tank, pipes, fuel pump, injectors... it is the vehicle system that guarantees the flow of fuel from the tank to the engine cylinders

          Refueling : If possible, do not leave the vehicle with a low fuel level (reserve) to prevent the circulation of any debris that may be in the tank
          It is not necessary however to fill up the tank completely

          They do not need to be topped up or changed (refer to the Owner's Handbook)
          When using the vehicle again, it is recommended to check around and below the vehicle to see if there are any traces of leaks.

          No maintenance or specific measure is required.

          Visual inspection : If you see oxidation of the friction surfaces of the discs, this is to be considered normal
          At restart, drive carefully the first few feet in order to eliminate any oxidation created on the contact surfaces

          It is remotely possible that there will be a slight noise coming from the rear part of the vehicle when releasing the parking brake.
          This is due to the brake pad moving away from the disc surface (normal operation), whose surface may be dirty or oxidized. This will disappear immediately after the vehicle has started.